Central Valley Bank: Large enough to serve, Small enough to care. SM

Consumer Alert

General Tips

Don't Judge By Initial Appearances. Just because something appears on the Internet - no matter how impressive or professional the website looks - doesn't mean it's real. The ready availability of software that allows anyone at minimal cost to set up a professional-looking website means that criminals can make their websites look as impressive as those of legitimate businesses, banks or government agencies.

Be Careful About Giving Out Personal Data Online. If you receive emails from someone you don't know asking for personal data - don't send the data without knowing more about who's asking. While secure transactions with known e-commerce sites should be safe, especially if you use a credit card, non-secure messages to both known and unknown recipients are not safe.

Be Especially Wary Of Emails Concealing Their True Identity. If someone sends you an email using a mail header that has no useful identifying data (e.g., W6T7S8@provider.com), that may be an indication that the person is hiding something and is not legitimate.

Review Credit Card and Account Statements as soon as you receive them to determine whether there are any unauthorized charges or suspicious charges/transactions. If your statement is late by more than a few days, call your credit card company or bank to confirm your billing address/account balance and determine whether they have mailed your statement.

Watch Out For "Advanced-Fee" Demands. Look carefully at any online seller of goods or services that want you to send checks or money orders immediately to a post office box before you receive the goods or services you've been promised.

Serving the Yakima and Kittitas Counties of Washington since 1962