Consumer Resources

The Internet is a great tool...for information, and to conduct on-line business, as long as consumers take appropriate precautions and are aware of the possibility that someone may be trying to scam them. If it seems too good to be true, it probably is.

The consumer information links below exist to assist customers in locating information and providing guidance on how to file complaints when appropriate.

Federal Trade Commission (FTC) Consumer Response Center

www.ftc.gov
You can file a complaint with the FTC against a company or organization that you believe has cheated you by contacting the Consumer Response Center by phone: toll free 877-FTC-HELP (382-4357) - TTY: 202-326-2502.

Internet Crime Complaint Center (IC3)

www.ic3.gov
The IC3's mission is to combat fraud committed over the Internet through a unique partnership between the National White Collar Crime Center (NW3C) and the Federal Bureau of Investigation (FBI). The IFCC website allows consumers to report Internet fraud, among other services

Consumer Fraud (DOJ/Homepage)

www.usdoj.gov
"Fraud" is a link on the Department of Justice's (DOJ) homepage under "Information for Individuals and Communities."

FirstGov (Your First Click to the U.S. Government)

www.firstgov.gov
"FirstGov" is a free-access website designed to give a centralized place to find information from local, state, and U.S. Government Agency websites, Consumers may call the toll-free number at 1-800-FED-INFO (1-800-333-4636).

Consumer.gov

www.consumer.gov
"Consumer.gov" is a "one-stop" link to a broad range of federal information resources available online.

Social Security Administration

www.ssa.gov
Report Fraud: 800-269-0271

Identity Theft Resource Center

www.idtheftcenter.org
858-693-7935

Equifax

P.O. Box 740241
Atlanta, GA 30374-0241
(800) 685-1111.

Experian

P.O. Box 2104
Allen, TX 75013
(888) EXPERIAN (888-397-3742).

Trans Union

Trans Union
P.O. Box 1000
Chester, PA 19022
(800) 916-8800.